Returns & Refunds policy
Effective Date: September 24th, 2023
At HersGlo, we are dedicated to providing you with premium organic products designed to enhance your well-being and promote a healthy lifestyle. To ensure your safety and hygiene, we have established the following Refund Policy regarding our non-refundable products:
1. Non-refundable Nature
All of our products, including those designed for personal use and body application, are considered non-refundable due to safety and hygiene reasons.
2. Product Safety and Hygiene
The safety and well-being of our customers are of paramount importance to us. By maintaining a strict non-refundable policy, we ensure that our products have not been tampered with, contaminated, or compromised in any way.
3. Quality Assurance
We take pride in the quality and purity of our organic products. By not accepting returns, we can guarantee that the products you receive are in their original, unopened condition and have not been exposed to external contaminants.
4. Damaged or Defective Products
In the rare event that you receive a damaged or defective product, please contact our Customer Service team at Info@hersglo.com Instagram within 3 days of receiving your order. We will provide instructions on how to proceed with a replacement or refund for such cases.
5. Cancelled Orders
If you wish to cancel your order before it has been shipped, please contact us immediately. If the order has not yet been dispatched, we will process a refund for the full purchase amount.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please do not hesitate to reach out to our Customer Service team at Info@hersglo.com. We are here to assist you.
7. Changes to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Please check our website for the most current version.
Thank you for choosing HersGlo and for your understanding of our non-refundable policy. We are committed to providing you with exceptional organic products that prioritize your safety and well-being.
Sincerely,
HersGlo Team. Stay Natural!